When a delivery comes, check the invoice to see if we received it fully or not.
Let’s take this invoice for example:

As we can see in the image above, the eggs were not delivered and we should mark the invoice as Not fully delivered. Always check if the total amount is correct and there is no discrepancy. In the “Amount to Return”, since there is no amount to return put zero.

Let’s check again another invoice:

This invoice is not been fully delivered. There are only 13 milk and 0 eggs delivered. Because of it, the total amount of milk should be $118.17 instead of $136.35 and $0 for eggs instead of $191.15.
Calculate the amount that should be deducted. In this case, $209.34 should be deducted. That amount should be put here:

Summary #
To summarize, it is considered not fully delivered if:
- There is an item in an invoice that they did not deliver and the number of the total number of shipped is 0 (You should put 0 in Amount to Return if this is the case)
- There is an item in an invoice that has an amount of one or more but when you look at the deliveries, it did not arrive or the total number shipped is not the same as the total number ordered. (Calculate the deduction and put it in the Amount to Return)